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Jun 6, 2023, Tony Nevedal
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Everyone was very professional. They answered every question that I had. I will go back.
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May 25, 2023, Jeffery White
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Friendly and fast service. Professionals
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Apr 24, 2023, Clay Boura
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My wife and I have had 3 of our vehicles serviced by the Monicatti Auto Service Center and we have had amazing service each time. From an oil change and an alignment on our 1993 Ford Mustang convertible to tires on our 2007 Jeep Commander to a complete rack & pinion on our 2011 Ford Flex. They even worked with us and our warranty company on our Flex to ensure that a huge suspension job was nearly completely covered! Plus, the entire staff is extremely knowledgeable and made us feel comfortable and at ease while dealing with our various car repairs. We will continue using them in the future and HIGHLY recommend them to anyone else in need of auto service!
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Apr 24, 2023, Normeta Dent
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Outstanding service. Sales rep was very helpful in walking me through my purchase. They have a nice selection of vehicles well taken care of.
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Apr 20, 2023, Misha Milanovic
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Amazing experience, would recommend anyone who’s looking for a car to do business here
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Apr 20, 2023, Misha Milanovic
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Very honestly and Pleasant experience, worked on price and had no problems and i love my new car, would recommend this place to anyone looking for a car.
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Apr 8, 2023, Lelia Pearson
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James was the best car salesman I've ever dealt with. He made sure that every request I had was met and worked with me when I needed him too!!
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Apr 1, 2023, Shawn Durrant
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James was an awesome sales man. Helped me get into exactly what I was looking for. Thank you for the great service and help James. Highly reccomend going to Monicatti for your car buying needs. If they don't have it they will help find it. And there prices are fair and the invention is awesome. Check them out.
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Mar 31, 2023, William Burton
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My experience with Monicatti auto sales was awesome! My salesman James Meek was very knowledgeable and friendly. I was very comfortable with my first car buying experience and James made sure I understood every detail in every way ! Five stars for sure !!
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Mar 22, 2023, Peter Purol
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Overall our experience there was great we bought a 2011 dodge Durango my only concern is we've been home 48 hrs and now it's is shifting into drive hard like it jerks when coming out of park and our tire pressure sensor has been acting up but plan on taking it in and seeing what's going on and will update review later but dealing with James was an amazing easy experience would recommend them to anyone I really hope theyre willing to take care of what ever this is going on with the shifting though
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Mar 12, 2023, Jonathan Hunt
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I had a very pleasant experience dealing with James at Monicatti auto sales. I had actually driven my vehicle out from the east coast to trade in. He was super accommodating and I couldn’t praise them enough for their service. I certainly was most likely not the easiest customer to deal with especially considering the distance, but I would highly suggest dealing with the kind, professional people at Monicatti. We had a verbal agreement, he sent physical paperwork for my review prior to departure, I arrived after driving 14+ hours through a horrible storm to have everything laid out and ready as anticipated. No surprises. It was a painless process and while I miss my 5.0, I couldn’t be happier with my new truck. I left with a big grin because I got into something I wanted and had a great experience doing so. Even months after the purchase support continued until everything was buttoned up, plates were en route and everything was said and done! It has been a few months with the truck now and several thousand miles. No issues, very pleased. Thank you James! 10/10 would suggest and would do it all over again!
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Mar 11, 2023, Skeeter Loranger
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Excellent service , they found exactly what I was looking for and i drove away in my van with in 7 days Jake runs the family business with the same integrity that his great grandfather had when he started Monicatti Chrysler 75 years ago so if your looking for a car go see Jake or James
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Mar 11, 2023, Keith Loranger
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Just purchased my car from Monicatti , they did not have a car on the lot I was looking for Jake and James went out of the way to find exactly what I was looking for and with in 7 days I drove away in my Caravan. In the past I had purchased 5 cars from Monicatti Chrysler Plymouth in Sterling Heights and Jake runs the business with the same integrity and service that the family has done for over 70 years
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Mar 3, 2023, One Happy Lady
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Stellar salesman James went over and beyond to get me the best deal possible! Thank you for the extra time and effort taken to make sure that I would be driving home in the vehicle I wanted.
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Feb 24, 2023, Erik Showers
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A little over do but wanted to give thanks to James and the crew at Monicatti for the awesome buying experience made easy. Me and the wife love the new car and wouldn’t hesitate to purchase a future vehicle with Monicatti in the future. A huge thanks team.
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Feb 20, 2023, walter white
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Jake and everyone at dealership was informative and friendly. They agreed to fix a couple minor issues with vehicle after I took it home and worked with me on purchase price. Would return for future vehicles and refer family and friends! Very happy with purchase and overall experience! Thank you!
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Feb 20, 2023, Walter White
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I purchased a vehicle from Jake and he was very informative and friendly. Everyone at dealership was friendly and made me feel at home. They worked with me on price and kept their word about fixing a few minor issues with the vehicle after I took it home. Would refer family and friends to them. Thank you!
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Feb 3, 2023, Jerry Genso
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Great place and staff are excellent ty
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Jan 31, 2023, bkeithhm None
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As always Monicatti delivers. Shout out to ace mechanic John for diagnosing and repairing my 2017 Grand Cherokee, done right, priced as quoted and on time.
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Jan 17, 2023, Ezekiel Raby
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Jan 3, 2023, Mike - and Krystyna Mirowski
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Amazing dealership! JAKE AND THE CREDITOR manager and service guys! PHENOMENAL!!!!! Could not be more satisfied !!!
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Dec 30, 2022, Maria Langan
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4/8/23 - 4th visit to an auto shop in 3 months, this time to replace Camshaft position sensors that were the cause of major shuddering issues that could not be figured out after taking it to Monicatti twice. Also needed new struts as major clunking was happening. I don’t believe “inspections” were done very well considering the pile of money I have dumped into this vehicle since purchasing it 3.5 months ago! (Over $3K) EDIT- 2.5 months after purchase: The check engine light for this vehicle came on less than one week after purchasing the used van. Took it back and they ended up replacing the catalytic converter. Experienced shuddering while driving at speeds 30+ MPH and while at idle. No cause could be found aside from the catalytic converter. Paid additional $700+ out of pocket but they “worked with me” so I didn’t pay their full cost. One month goes by and the shuddering doesn’t go away, take it back and they end up replacing the torque converter clutch in the transmission for an additional $972 out of my pocket (again worked with me so I didn’t pay their full cost!) Now the check engine light is on AGAIN for the 3rd time in 3 months since purchasing. Code this time reads P0303. What will it be this time? A misfiring cylinder? Bad spark plugs? Just OVER IT. Supposed to drive my family across the country in one week and now need a tune up! I haven’t driven this vehicle 1,500 miles since purchasing and WAY too many problems!! NOT GOING BACK!!! We had a pleasant experience at Monicatti with Jake and his team. They were all friendly, responsive, and quickly fixed a minor door issue we pointed out on a van prior to purchasing it. Vehicle shopping with a 2 and 4 year old in tow isn’t always fun, but they have an inviting atmosphere with refreshments, toys, and coloring books for kids. Thank you Jake and the team!
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Dec 30, 2022, Maria Langan
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We had a pleasant experience at Monicatti with Jake and his team. They were all friendly, responsive, and quickly fixed a minor door issue we pointed out on a van prior to purchasing it. Vehicle shopping with a 2 and 4 year old in tow isn’t always fun, but they have an inviting atmosphere with refreshments, toys, and coloring books for kids. Thank you Jake and the team!
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Dec 30, 2022, Fcpd Doug
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A nice clean and classy dealership with a real gem of a vehicle. And James really tackled lots of obstacles to make it a great deal in time for the new year. Thanks!
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Dec 30, 2022, Tracey Thomas-Rice
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Jake is my guy, he made it happen for my 19yr old daugther to perchase her first car. He was very efficient and things went smoothly and quickly.
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Dec 23, 2022, Robert Smith
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Oct 28, 2022, Zachary Zimmerman
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I originally purchased my 2011 Jeep Grand Cherokee over three years ago from Mike and his team. They made the process effortless and far exceeded my expectations. Truly a class act. When it came time for their service department to open I figured that was once again a no brainer. I have taken my jeep to Mike and his staff for every repair since. This last repair wasa big one. I just purchased a home and Mike and his team helped me out alot. I can not recommend and thank Monicatti Auto Sales and Service enough for all they have done. Mike will take care of you no matter what! True class act.
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Oct 5, 2022, Karen Dombrowski
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Best car buying experience I've ever had! Thank you Jake Monicatti.
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Sep 14, 2022, Ron Thomas
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I recently purchased my vehicle from JAKE @ Monicatti and man I'm glad I did. I'm in Pennsylvania and the vehicle arrived today and it looks sooo much better in person. I've been looking for clean, a low mileage Maserati to added to my collection and I am glad I went with Monicatti vs. some of the other dealerships that I was working with. Thanks JAKE, I'll be back and I'll send my friends your way!
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Sep 2, 2022, Zijian Huang
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Great experience getting my car from Monicatti, Joe did a wonderful job helping me get through the process, thanks for everything he did!
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